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Terms & Conditions

1. Driving license


a) Clients must personally ensure that they are the holders of a valid, signed, current driving license, which must be produced at the first lesson and will be regularly checked by the driving instructor.
 

b) Clients must inform their driving instructor if they receive any endorsements on their license during the time they are receiving tuition.
 

c) Clients must inform their driving instructor of any disabilities and or medical conditions that they have which might affect their ability to drive.

2.Client wellbeing

 

a) In the interest of comfort and safety, clients are advised to wear suitable footwear and comfortable clothing which does not restrict any movement, please ask your instructor for any advice you may require.
 

b) If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, then the lesson will be terminated with full charge.
 

c) I the Instructor will behave in a professional manner towards clients at all times. I the instructor will avoid physical contact with a client except in an emergency or in the normal course of greeting. I the instructor reserves the right to decide against giving tuition, I the instructor will not act in any manner which contravenes legislation on discrimination or the Driving Standards Agency (D.S.A.) Code of Practice for Approved Driving Instructors.                                             

 

d) Lessons normally start from the client's home or a place agreed by mutual arrangement. In their own interest clients are advised to be punctual for their appointments. The instructor will wait 10 minutes. A reciprocal waiting time may become necessary for the arrival of the instructor who may be delayed due to some unforeseen circumstance. The lesson will commence from the appointed time or the time of the instructor’s arrival if that should be later.

3. Postponement or cancellation of a lesson by instructor

 

a) All bookings are made on the understanding that Learn2Drive No Gears is not responsible for the postponement of training due to traffic conditions, adverse weather conditions, illness or mechanical breakdown. The instructor cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.
 

b) Driving tests take priority over lessons therefore, a lesson already booked may sometimes have to be cancelled or postponed if the school receives short notice of a driving test, however we will try to give as much notice as possible.   c) Except provided for in a) above, Learn2Drive No Gears will where possible give notice of rearrangement or postponement of a lesson within the same time limit as the school imposes upon a pupil postponing or cancelling a lesson.                                                                                                                                                              

 

d) I the instructor may refuse to carry on giving a pupil driving lessons without notice if the Instructor is not satisfied with a pupil’s conduct or commitment throughout the lessons. A pupil may be refused entry into the driving school vehicle if they are wearing soiled clothing or muddy work boots and the lesson will still be charged for the full amount. Any pupil may be refused a driving lesson if the Instructor has reason to believe that the pupil is under the influence of alcohol or drugs and the lesson will still be charged for at the full amount.

 

4. Postponement or cancellation of a lesson by clients  

 

a) At least 48 hrs notice of postponement or cancellation of a lesson is required. Late cancellations will be charged for at the lesson rate.
 

b) Such notice to the school (By Email, Text or telephone) shall be deemed to have been served on the day that the communication is received at the school's premises, where it will be timed and recorded.

 

5. The driving test

 

a) Your instructor will advise the appropriate time to make an application for a driving test. The advice will be based on the Client’s progress to date. It does NOT imply that the necessary standard has been reached yet, or that it will be reached by the appointed test date. The school/instructor will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the pupil expense, unnecessary failure and the consequent delay in waiting for another test and obtaining a full license.              

 

b) The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test, currently 3 working days.
 

c) If possible the pupil will be advised in good time of the advisability of cancelling their test. The Learn2Drive No Gears Instructor cannot be responsible for the loss of the test fee if the pupil fails to immediately notify the test booking office. The address and telephone number is given on the test appointment document.                                           

 

d) Learn2Drive No Gears instructor cannot be held responsible for any postponement or cancellation of a test by the testing authority - at whatever notice.                                                                                                                  

 

e) Clients should note that where lessons are cancelled at short notice, because of a cancellation by the testing authority, fees are still payable to Learn2Drive No Gears. It may be possible for clients to claim lost fees from the testing authority.
 

f) Clients may be accompanied on their test by a supervising examiner, whose job is to ensure that official standards of testing are observed by examiners. This is a legal requirement and is in the public interest.
 

g) You are reminded that when you go to take your driving test you must take the required documents. Failure to comply with this regulation will mean the examiner will have to cancel your test, you will forfeit your test fee and have to apply for a new test date.
 

h) In the event of the test appointment being sent to the client they are required to notify their Learn2Drive No Gears instructor as soon as possible of the exact date, time and location of the test and show the document to their instructor on their next lesson. Learn2Drive No Gears instructor cannot accept any responsibility for booking an incorrect time or date of a test unless the appointment document is produced. If the appointment is sent to the Learn2Drive No Gears instructor, then an undertaking is given to show the client the document on their next lesson or notify them as soon as possible. The document will be handed to the client on request.
 

i)Learn2Drive No Gears/instructor reserves the right to withhold the use of the school car for the test or a lesson, if in the opinion of the instructor the client is:
• Not at driving test standard
• Medically unfit (including eyesight)
• Under the influence of drugs or alcohol
• Is not properly licensed to drive
• Consistently fails to keep, or is late for appointments
• Falls into arrears over payment
• If for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle

 

6. Lessons in your own car

Lessons may be given in a client’s own car if I the instructor is willing to do so, on condition that it is clearly understood:
• The car is fully insured for teaching for reward and this must be confirmed in writing by the vehicle underwriters.
• The instructor is covered by such insurance to drive the car - to be confirmed as above.
• The instructor can in no way be held liable for any damage or accident. While the instructor will make every effort to prevent the client having an accident, or damaging the car, it will be realised that their control is very limited. If clients wish to have lessons in their own car then a second rear view mirror must be provided for the instructor. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.

 

7. Insurance

 

a)Learn2Drive No Gears cars are fully insured for tuition and driving tests. (The certificate of insurance is available for inspection if requested)                                                                       

b) No liability of any kind can be accepted by Learn2Drive No Gears for the loss of, or damage to any property belonging to/or in the possession of the client.

8. Legal liability

a) Clients should be aware that their instructor’s primary objective is to promote road safety and in doing so he/she will have to issue instructions which clients must be prepared to carry out without undue argument.
b) The instructor will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving and unaccompanied by your instructor either before or after a test pass.

9. Lesson fees and payment details

a) All accounts must be cleared before proceeding on an official driving test. Duration of a standard lesson will be approximately 2 hours. The hire of the tuition car and instructor for the driving test is £106.25 this includes pick up, 1 hour lesson before test, test, and drop off. All fees are subject to adjustment from time to time with 28 days notice.       

 

b) We reserve the right to remove any offers or promotions at any time. This also includes if regular lessons are not maintained or my cancellation terms are not met.

 

10. Complaints

If you are unhappy with any aspect of your tuition you should notify the instructor without delay and not later than seven days from the date on which the cause of the complaint arose. Every effort will be made by the school/instructor to satisfactorily deal with the complaint, these “Terms of Business" and the "Code of Practice for Approved Driving Instructors" forming the basis for negotiations.

 

 

11. Booking and payment policy 

 

A NON REFUNDABLE booking deposit will be taken when a start date and time is agreed for the first lesson. This secures and confirms that the first lesson will take place as arranged. This helps to guarantee us that the trainee will be there as arranged and shows commitment. 

Any future lessons payment can be paid by bank transfer but this should be organised and paid 24 hours in advance to the lesson so it has time to show in the instructors account before the start of the lesson, or by cash in the car before the lesson starts. 

Debit or credit cards can be taken in the car but a small charge may be applied if a credit card is used due to the extra cost we incur, so a bank transfer is preferred to Debit /Credit card payments. 

12. Speed Cameras Mobile and Static 

We try to make sure you stay within the speed limits but  we are not able to see the speedometer from the passenger side. As your driving skill progresses we have to allow you time to feel and recognise your speed and respond to it, this is all part of driving. The law states that it is the drivers responsibility for the speed of the vehicle, while  we try to make sure this is not exceeded the police have to know who was driving the car at the time of the offence. It is illegal not to give the correct information and could even lead to imprisonment. 

13. Clients Information

We will keep any email address and phone number given to us on joining Learn2Drive No Gears for personal contact use only between Learn2Drive and our  clients, they will never be passed on or sold to any 3rd party. We will at times send promotions offers and updates even post test. Should you no longer wish to receive them then use the unsubscribe link or contact us directly to be removed. 

 

14. Dash cameras and in car recording

 

CCTV and dash cameras are continuously recording during lessons. Footage from these will be used as evidence and only given to the appropriate authorities upon request by them.

15. Behaviour 

 

Road rage, swearing and abusive behaviour will not be tolerated towards your instructor or any member of the public and could result in your lesson being terminated with no refund given. This may also result in Learn2Drive No Gears refusing to continue to work with you.

16. Student commitment

In the event that the student is consistently missing lessons and/or the students attendance falls below 75% Learn2Drive...No Gears reserves the right to cease working with the student with no notice given. 

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